Privacy Policy

Last updated: 3 October 2026

1. About this policy

This policy explains how John Devon Cabinetry & Joinery ([Business legal name], ABN [ABN]) (“we”, “us”, “our”) handles personal information. We are based in Sandy Bay, Tasmania, and we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect

We collect only what we need to respond to you and carry out your project. This can include:

• your name, phone number, email address and suburb or site address;
• details about your project, such as room dimensions, style preferences, budget and timing;
• photos, plans and drawings you choose to send us;
• records of our communications, quotes, orders and invoices;
• basic technical information about your visit to this website, such as your browser type and the pages you view.

3. How we collect it

We collect information directly from you when you complete the enquiry form or meet with us. We may also receive information from your builder, architect or designer where they refer you to us for a project.

4. How we use it

• to respond to your enquiry and arrange a site visit;
• to prepare drawings, quotes and contracts, and to design, build and install your project;
• to invoice you, process payments and keep records for tax and legal purposes;
• to provide after-sales service and handle warranty matters;
• to improve this website and our services.

We will only send you marketing messages if you have asked us to or have agreed to receive them, and you can opt out at any time.

5. Who we share it with

We do not sell your personal information. We may share it with people who help us deliver your project or run our business, only as far as needed, such as suppliers, installers, subcontractors, accountants, and website and email service providers. We may also disclose information where required by law.

6. Overseas disclosure

Some of our service providers (for example email or website hosting) may store data on servers outside Australia. Where this happens we take reasonable steps to make sure your information is handled appropriately.

7. Cookies and analytics

This website may use cookies or similar technologies to keep the site working and to understand how it is used. You can change your browser settings to block or delete cookies, although some parts of the site may not work as expected.

8. Security and retention

We keep information in secure systems and limit access to those who need it. We keep records for as long as needed to provide our services and to meet our legal and tax obligations, and then securely delete or de-identify them.

9. Accessing and correcting your information

You can ask to see the personal information we hold about you or ask us to correct it. Send us a message using the form at the end of this page and we will respond within a reasonable time.

10. Complaints

If you have a concern about how we have handled your information, please send us a message first so we can try to fix it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

11. Contact us

John Devon Cabinetry & Joinery, Sandy Bay, Hobart TAS. Send us a message using this form and we’ll get back to you.

12. Changes to this policy

We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.